Contact Vertex Finance
Help with your account, requests and privacy.
Customer support
Email support@vertexfinance-trading.com for account questions. Existing customers can also open Support in the customer portal.
Include your account email and the relevant request reference. Do not send passwords, recovery codes, full card numbers or identity documents by ordinary email.
Withdrawals and payment questions
Use Funds in the customer portal to submit a withdrawal request and review its status. Withdrawals require approved KYC and approval of the individual withdrawal request. Contact support about a delay, rejection or suspected payment error.
Complaints and privacy requests
Send complaints or privacy requests to support@vertexfinance-trading.com. Describe the issue and the outcome you are requesting. Your applicable legal rights remain unaffected.
Registered office
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